A flight booking engine is a software application that allows users to search for and book flights. It is a critical tool for online travel agencies (OTAs) and destination management companies (DMCs) as it allows them to offer their customers a wider range of flight options and make the booking process more convenient.
There are a number of different flight booking engines available on the market, each with its own strengths and weaknesses. When choosing a flight booking engine, it is important to consider the following factors:
- Price: Flight booking engines can vary in price, so it is important to compare prices before making a decision.
- Features: Different flight booking engines offer different features, so it is important to choose one that has the features that you need.
- Integrations: Some flight booking engines integrate with other travel-related software, such as hotel booking engine and car rental booking engines. If you use other travel-related software, it is important to choose a flight booking engine that integrates with those systems.
- Customer support: If you have any problems with your flight booking engine, you will need to be able to get help from the customer support team. Make sure to choose a flight booking engine with a good customer support team.
Once you have chosen a flight booking engine, you will need to set it up. This process will vary depending on the flight booking engine that you choose. However, most flight booking engines will require you to enter your company information, such as your name, address, and contact information. You will also need to enter your credit card information so that you can pay for flights.
Once your flight booking engine is set up, you can start searching for flights. To do this, you will need to enter your travel information, such as your departure city, arrival city, and travel dates. You can also enter other information, such as the number of passengers and the class of service.
The flight booking engine will then search for flights that match your criteria. It will display a list of flights, along with the price, flight times, and other information. You can then select the flight that you want to book.
Once you have selected a flight, you will need to enter your passenger information. This information will include the passenger’s name, date of birth, and passport information. You will also need to select a payment method.
Once you have entered your passenger information and payment method, you can submit your flight booking. The flight booking engine will then process your payment and send you a confirmation email.
Flight booking engines can be a valuable tool for OTAs and DMCs. By using a flight booking engine, you can offer your customers a wider range of flight options and make the booking process more convenient.
Here are some additional tips for using a flight booking engine:
- Use a flight booking engine that integrates with your other travel-related software. This will make it easier to manage your bookings and keep track of your customers’ travel information.
- Offer a variety of payment options. This will make it easier for your customers to book flights.
- Provide excellent customer support. If your customers have any problems with their flight bookings, you should be able to help them resolve the issue quickly and easily.
By following these tips, you can use a flight booking engine to improve your customer service and increase your sales.