Fixing the QuickBooks Cannot communicate with the Company file issue

QuickBooks stands as a strong contender for the world’s best accounting software. It helps manage all the finances and accounts of small and medium-sized businesses. Besides being an amazing software, it may face issues at times. Due to firewall programs’ interference, you may face the QuickBooks cannot communicate with the Company file error. The error occurs when the user tries to open their company file. Through this blog, we will discuss the various reasons behind the error and the methods for troubleshooting that are effective in resolving the error.

If you see the QuickBooks cannot communicate with the Company file error when you try to open your file and you fail to resolve it yourself, contact us at our 1-855-856-0042 and talk to an expert.

Reasons behind Error: QuickBooks unable to communicate with a Company file

Let us analyze the various reasons that can possibly trigger the Error: QuickBooks unable to communicate with a Company file. These have been enumerated below for you:

  • If you have updated the QuickBooks application, but the firewall is older, the error may occur because of incompatibility.
  • Connectivity issues between the Server and the workstations can cause the error.
  • The QuickBooks Database Server manager component facilitating the multi-user mode stops running.
  • Inaccurate DNS settings can also lead to QuickBooks cannot communicate with the Company file.

Understanding these reasons can help you improve the chances of error resolution. You can narrow down the troubleshooting methods to one or two and resolve your issue easily.

Recommended to read: How to Resolve Quickbooks Backup Failed

How can you fix the QuickBooks won’t open Company file issue?

Multiple methods can be applied to fix the QuickBooks won’t open company file issues. The most effective method depends on the reason that has caused the error on your system. The methods are stated below for you:

Method 1: Using the File Doctor tool

Follow the steps given below to run the File Doctor tool from the Tools hub to get rid of the error. This is a general method to deal with the error:

  • Open the Tool hub and go to the ‘Company File issues’ section.
  • Click on the ‘Run QuickBooks File Doctor Tool’ button to run the tool.
  • Open the company file when the tool runs.
  • Initiate the file doctor and wait while the error gets resolved.

If you continue to get QuickBooks cannot communicate with the company file issue when you access the file, follow the next method:

Method 2: Verify the hosting settings

You need to turn off the hosting on all the workstations. The hosting should only be turned on on the Server computer. If it is already turned on, turn it off and then turn it on again. The steps are as follows:

  • Go to the ‘File’ menu and select ‘Utilities.’
  • Select the option to host or stop hosting.
  • Press the ‘Yes’ button to confirm.

Through this blog, we observed the various reasons that can cause QuickBooks Cannot Communicate With the Company File error. We analyzed the methods to get rid of the error as well. If you fail to fix it yourself, call us at our 1-855-856-0042 and talk to our experienced and certified experts.

Source code: https://24bookkeepingservices.doodlekit.com/blog/entry/13537367/fixing-the-quickbooks-cannot-communicate-with-the-company-file-issue

Also read this blog: Learn To Resolve QuickBooks error like Pro with QuickBooks Tool Hub

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