Your small or medium-sized business is a crucial part of our global economy. In fact, small and medium-sized firms account for 90% of the world’s business and 50% of its jobs.
However, it’s more difficult than ever to run and grow your business. From digital transformation to remote work and cyber threats, you’re constantly anticipating and responding to trends that impact your business.
As you consider your technology needs for the future, you may encounter the following:
- Technology isn’t your day job
- You need help maximizing the value of your technology
- You need customized services and support
Fortunately, there are a variety of benefits that come with using a managed services provider (MSP). Utilizing an MSP grants you access to the full depth of available expertise, which opens up a wide variety of opportunities to advance your business.
Let’s take a look at the top 4 reasons why organizations like yours are outsourcing IT solutions.
1. Critical to business needs and growth
Effective, efficient technology allows employees to be productive and customers to be served well. And with those two pillars in place, your organization can continuously expand Strategic technology guidance is difficult to maintain in-house when your staff is constantly dealing with reactive end-user issues and one or two additional projects that consume their time. An MSP offers dedicated and strategic technical guidance to your organization. In fact, their primary focuses are to review your technology stack, understand your business goals, and align the technology you have and propose improved technologies to best support your business.
2. Enable focus on core business
When it comes to technology, many executives express one common challenge: There is too much to manage — from day-to-day operations to long-term technological planning, it can sometimes feel like you’re running a tech company rather than your own business. A managed services provider takes on the burden of technology management, so you can focus on what’s important: Running your business.
3. Enhances service quality
In addition to more complicated problems and maintenance, day-to-day technological issues, like forgotten passwords and printer issues, tend to arise. When you’re relying on a small internal IT team, those tasks can become a lot to juggle. And with an overwhelmed IT department comes an entire backlog of end-user issues to resolve, as well as larger problems that need attention. With a managed IT service provider, you’ll have access to a large help desk for those pesky, end-user issues. You’ll also be in contact with dedicated engineers for those bigger issues, like server maintenance, security, and more. Ultimately, this will prevent unnecessary events, like extended downtime or lower productivity — all without overwhelming your IT staff.
4. Access to intellectual capital
Hiring and employing the amount of necessary tech engineers is not feasible for a small to medium-sized business. Not to mention the costs associated with maintaining a large number of certifications. Because an MSP is a separate entity entirely dedicated to technology, it can maintain this level of expertise and provide all the benefits to your organization, without the astronomical costs.
A proactive IT solution is both cost-effective and imperative to the health of your organization. Frequent health checks and monitoring will keep your systems up and running so you can focus your efforts on the growth of your organization.
A managed services team will take care of issues before they can become emergencies, protecting your systems, data, and employees in the process.